Reference

Terms That Govern Your buas55 Account

These terms set out what you agree to when you open and use a buas55 account — covering deposits via DANA, OVO, and GoPay, game access, and how we resolve disputes.

Account EligibilityWallet & Payment RulesDispute ProcessAccount Suspension TermsJurisdiction Notice
buas55 Terms That Govern Your buas55 Account
HOW WE OPERATE

Account Security and Data Handling

We keep your account data and transaction records in line with the commitments in these terms. Here is how we handle the areas that matter most to your account security and privacy.

Data Retention

We retain account and transaction records for as long as required by applicable regulations in your region, then delete or anonymise them on schedule.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve the account flow — you can manage cookie preferences in your account settings.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests; never share your OTP with anyone, including support staff.

Change Requests

To update personal details or request account data, contact support via live chat with your verified account ID — changes are confirmed within one business cycle.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team handles terms-related queries directly. Reach out through any of the channels below and reference your account ID so we can pull up your case quickly.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a terms or account query with our support team.

Email Support

Send a detailed message to our support address with your account ID and the specific clause or transaction in question.

Help Centre

Our help centre covers common terms questions — account holds, wallet verification, and dispute steps — with step-by-step answers.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to real account situations — from wallet rules to account closures.

These terms apply to anyone who opens or uses a buas55 account. Access is available only where local law in your region permits it — eligibility is your responsibility to confirm.

We publish updates to these terms before they take effect. Continuing to use your account after the effective date means you accept the changes. Close your account beforehand if you do not agree.

Mismatched wallet names trigger a verification hold on the transaction. Contact support via live chat with your account ID and wallet details to resolve it quickly.

Start with live chat or email support, quoting your account ID and the transaction reference. We review the case first; unresolved disputes follow the escalation process in these terms.

We keep records for as long as regional regulations require. After that period, data is deleted or anonymised. You can request a copy of your data through our support channel.

Yes — accounts that breach these terms, including access from restricted jurisdictions or unverified payment use, may be suspended or permanently closed. We notify you where we are able to do so.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.