Reference

How buas55 Handles Your Personal Data

Your account information, wallet details, and activity on buas55 are handled with clear rules — what we collect, why we collect it, and how long we keep it. This policy applies to all accounts where access is permitted under local law and eligible regions.

Account DataWallet PrivacyDANA · OVO · GoPayYour Rights
buas55 How buas55 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or remove data we hold on your account, our support team handles privacy requests directly. Response times depend on the nature of the request and your region. Reach us through any of the channels below and include your registered account details so we can locate your records.

Team online

Live Chat

Start a chat from your account dashboard. Mention 'privacy request' so the team routes it to the right person without delay.

Email Support

Send your request to our support address with your account username and a clear description of what data action you need.

Help Centre

The Help Centre has a dedicated privacy section with step-by-step instructions for common data requests, including account deletion.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption on every page and every transaction. Account sessions time out after a period of inactivity, and login attempts from unrecognised devices trigger an OTP verification step sent to your registered contact. Cookies are used for session management and lobby preferences — you can adjust non-essential cookies through your browser settings at any time.

Encryption

SSL encryption covers all data in transit between your device and our servers, including wallet transactions via DANA, OVO, and GoPay.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Non-essential cookies can be turned off in your browser.

Data Retention

Account and transaction records are kept for as long as required by the legal framework in your region. You can request deletion of non-mandatory data at any time.

Policy Updates

When this policy changes in a material way, we notify you via your registered contact before the change takes effect. Continued use after notice counts as acceptance.

Common Questions About Your Data

These are the questions we hear most often about how buas55 handles account and payment data. If your question is not here, contact support directly.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. Device and session data is also logged to secure your account against unauthorised access.

We share only what payment processors need to complete your transaction. We do not sell your data. No marketing third party receives your personal account details without your explicit consent.

Contact support via live chat or email with your account username and a data access request. We will locate your records and respond within the timeframe required by your region's applicable rules.

Yes, where local law permits. Some transaction records must be kept for legal compliance regardless of your request. Support can tell you exactly which records fall under mandatory retention in your region.

Session cookies keep you logged in; preference cookies remember your lobby settings. Non-essential cookies can be disabled through your browser. Turning off session cookies will affect your ability to stay logged in.

Transaction and identity records required by law are retained for the period specified in your region's legal framework. Data not subject to mandatory retention is deleted on request after account closure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.