What This FAQ Section Covers
This section covers the questions we hear most from players in Indonesia — from first-time account setup to withdrawals, wallet connections, and what to do when something does not load as expected. DANA, OVO, and GoPay are the three e-wallets we support directly; each one links to your account in the deposit screen without needing to go through a bank transfer. If
you're in Bandung or anywhere else on mobile, the lobby loads the same way — no separate app required unless you prefer one. We update these answers when our processes change, so if an answer here differs from something you read elsewhere, what you see here reflects how things work now. For anything not covered below, our support team is reachable via
live chat and handles account questions directly.